From Our Hands to Yours

Order Processing

Each order begins with careful preparation.

Once your payment is confirmed, we start processing within 24 business hours — Monday to Friday, excluding public holidays.

During peak seasons or special events, processing may take a little longer — every piece leaves our studio in its best form.

Estimated Arrival

Most deliveries arrive within 7–20 business days after dispatch.

This estimate starts once your order has shipped — not at the time of purchase.

Shipping times vary based on your location, local customs, and carrier conditions.

We work closely with our partners to ensure safe and timely delivery wherever you are.

Shipping Fees & Methods

The cost of delivery depends on your destination, the total weight of your order, and your chosen shipping option.

Customs & Duties

For international orders, import duties, taxes, or customs fees may apply and are the responsibility of the recipient.

These charges are not included in the product price or shipping fee.

Please contact your local customs office if you need more information.

We're Here to Help

Questions about your shipment? Reach us anytime at [email protected] — we'll do our best to support you with clarity and care.